Backup Failing - ERROR COMMAND_RUN Command '/bin/vim-cmd vmsvc/snapshot.create

#1

Hello,

So we’ve noticed since yesterday our local/internal backup to another box has been failing for one of the VM’s.

We have 2 VM’s on this box, one of them backs up fine however, when it gets to the second it spits out;

2018-05-30 11:20:52.196055 INFO BACKUP_PREV Last backup at revision 18 found
2018-05-30 11:20:53.010058 INFO SNAPSHOT_POWER Virtual machine ts1 is powered on
2018-05-30 11:20:53.010326 INFO SNAPSHOT_REMOVE Removing all snapshots of ts1
2018-05-30 11:20:54.282827 INFO SNAPSHOT_CREATE Creating a new virtual machine snapshot for ts1
2018-05-30 11:21:10.775076 INFO COMMAND_OUTPUT Create Snapshot:
2018-05-30 11:21:10.775338 INFO COMMAND_OUTPUT Create snapshot failed
2018-05-30 11:21:10.775411 ERROR COMMAND_RUN Command '/bin/vim-cmd vmsvc/snapshot.create 2 2018-05-30-11-20-54 'Created by Vertical Backup 1.1.5' 0 1' returned 1
2018-05-30 11:21:10.775530 INFO SNAPSHOT_REMOVE Removing all snapshots of ts1
#2

Can you check log files such as /vmfs/volumes/datastore/vm/vmware.log which may have some information about the failure? This can also be fixed by consolidate the snapshot for that vm in vSphere Client.

#3

Thanks @gchen.

Looks like consolidating the snapshots within Esx worked a treat!